Frequently Asked Questions


At ACT Material Handling, we are available to answer any questions you may have about all makes and models of Material Handling Equipment. For the convenience of our current and future customers, we have assembled some of the most frequently asked questions here.

A: On all brands of forklifts, information is located on a capacity plate, showing load center and capacity ratings. The plate is installed from the factory, and as attachments are added or removed in the field, new factory plates can be ordered and placed in the forklift.

A: Equipment make, model number and serial number.

A: Yes, ACT works on all brands of material handling equipment, dock and door equipment, as well as compact and heavy construction equipment.

A: The PM can prolong the time between repairs, keep the equipment operating longer, and reduce overall expenses.

A: There are many reasons to replace tires. Chunking and cracking of the tire tread is one reason. Normal wear is expected with regular use, so check the tread. There could be a safety line on the tire to indicate replacement wear. Some tires have no wear line, and in these cases, use the top of the tire size or tire brand name on the side of the tire as the wear line. If your equipment has pneumatic (air filled) tires, a flat tire causes most repairs due to puncture. Sometimes we can patch, but the patch repair possibility depends on the puncture size and location.

A: Once wear reaches 10% on the heel, the fork must be replaced. Ten percent wear results in a 20% reduction in rated fork capacity and represents a significant exposure for accident

A: OSHA says: No, but if the operator's view to the rear is obstructed, it should. For example, a forklift with an enclosed cab shold have a back-up alarm because the cab itself is an obstruction to vision. In addition, if the alarm is supplied by the original equipment manufacturer (OEM), you are not allowed to alter or move it

A: OSHA says: Yes. This has been an ANSI standard since 1993, although most of the major manufacturers have been outfitting their forklifts with seat belts well before that date. OSHA enforces the seat belt rule under general duty.

A: OSHA says: Yes. But if for some reason it is not possible, you must be able to show that you made every effort to comply with OSHA requirement to retrofit.

A: Yes, we sell and service parts for all makes and models

A: The mast height is located on a factory installed plate with the maximum fork height.

A: Anyone that operates a forklift has to be safety certified. We offer forklift operator safety training for customers in several ways. Check out our "Training" page on this website for more details

A: Just like the larger forklifts, pallet jacks have a manufacturers list of scheduled maintenance that need to be done according to the manual.

A: Yes, your operators must be trained to operate electric pallet jacks and we offer training on this equipment.

A: Yes. We can! Our Technicians can work on all types of equipment.

A: Overall, electric forklifts will have the lowest cost of ownership. They have fewer moving parts and therefore require lower maintenance requirements. They require no oil changes, tune ups, etc. The cost of charging forklift batteries is also less than fueling a gas or diesel powered forklift. However, electric forklifts have a higher investment up front because of the price of the industrial battery and charger.

A: Yes, and 365 days a year.

A: We rent all types of material handling equipment for daily, weekly, monthly, and even longer terms.